See Transact Platinum+ Support Services for Transact Campus ID Solutions in action!
Skip the sales talk. Take a self-guided tour and see how Transact provides training, consulting, and technical services tailored to meet your campus's unique needs and goals.
Get a glimpse of the solutions available to help your team streamline day-to-day tasks and provide a single point of contact for any problems.
Our high-touch Transact Campus ID support plans have been developed from more than 20 years of proven best practices
Bring your school's team up to speed with these features:
- Dedicated senior support engineer
- Phone queue priority
- Transact Assist training and maintenance hours
- Quarterly support check-in and review
- And more
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Join 1,111+ colleges and universities connecting their campuses under one student ID management solution
Retired Card Service Coordinator at University of California - Riverside
"Jacob has been extremely helpful in every case I have worked with him on. With this particular case, I have had to reach out to him multiple times and he has been diligent and patient working this case for all the different issues we have encountered and was able to find resolutions."
- Candace Gillam, Action Card Technology Manager, University of Alabama
"Jona provided excellent technical support. She was informative and kind enough to document the steps for me. She answered all of my questions and for questions that she was unsure about she was able to reach out to the team for additional assistance. She has positive 'can do' attitude."
- Olga Jones, Network Specialist at Santa Barbra City College
"Bentley was excellent as always in explaining the situation and providing an update to the ticket."
- Jon Fuller, Director of Sooner Card at The University of Oklahoma
"Bentley was a great asset in helping us to navigate the SSO setup process through multiple twists and turns and considerable coordination with other teams inside of Transact. He was very persistent tracking down what needed to happen to get us up and running and assisting with multiple troubleshooting calls to try and understand what was going wrong and what needed to be done to fix it. He went above and behind to help us get this figured out."
- Director of BuckID at The Ohio State University
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